Red Robin - UnBridled Acts

Chosen by Parents Magazine "10 Best" Family Restaurants

Red Robin has an unparalleled and extraordinary approach to Guest service known as Unbridled Acts. There are thousands of stories of Red Robin Team Members who live our values through random acts of kindness they bestow upon restaurant Guests and other Team Members. Each Unbridled Act®, regardless of size, is a true testament to our amazing culture and the care we take for each and every Guest.

At Red Robin, we celebrate Unbridled Acts or random acts of kindness, but Unbridled Acts are not a prerequisite for employment or a job requirement. Team Members perform Unbridled Acts at their own discretion and risk.

Roseville, CA

Plymouth, MA

Denver, CO

Newark, CA

Puyallup, WA

Boise, ID

Emergency Room Order	Chesapeake, VA	1/1/2008
Rhonda, a Guest at the Chesapeake, Virginia Red Robin, phoned in a To-Go order, but had to cancel after an emergency arose – her son, Trevor, was hit in the head with...
A Helping Hand	Yakima, WA	1/1/2008
Kelly, a Manager at the Yakima, Washington Red Robin, was unloading her grocery cart at a local Safeway when an older gentleman, named Lee, asked her if he could take ...
Cold Drinks for Firefighters	Rancho Mirage, CA	1/1/2008
As Server Amy Jo was talking to a group of firefighters dining at the Rancho Mirage Red Robin, she learned that the air conditioning at one of their stations had gone ...
Burgers for Red Cross	Olympia, WA	1/1/2008
After a huge wind storm in Olympia, Washington, there were still pockets of homes without power in Thurston County a week later. Team Member Dave reached out to an acq...
Gas Money and a Meal	Columbus, GA	1/1/2008
One evening, a Guest came in to the Columbus, Georgia Red Robin and asked to speak to the Manager. When the General Manager got to the front of the restaurant, he noti...
Cedar Rapids Blizzard	Cedar Rapids, IA	1/1/2008
A blizzard shut down the city of Cedar Rapids, Iowa with eight inches of snow packed on top of an inch-thick sheet of ice. Power outages were widespread throughout the...
Sharing the Good News	Cary, NC	1/1/2008
A couple came into the Cary, North Carolina Red Robin with a certain kind of smile; the kind of smile you see when someone has a secret and can’t wait to tell it. Thes...
The Red Robin Burger Craving	Scottsdale, AZ	1/1/2008
The parents of newborn baby girl, Alexis, from Scottsdale, Arizona, were craving Red Robin’s BLTA and Gourmet Cheeseburgers so much that after three days in the hospit...
The Coffee’s on Me	Roseville, CA	1/1/2008
Team Member Brad from the Creekside, California Red Robin, came into work one morning after stopping at the Starbucks drive-through. As it turned out, he knew the mana...
Baseball Flag	Plymouth, MA	1/1/2008
Scott, a frequent Red Robin Guest, comes in to the Colony Place Red Robin in Massachusetts with his family nearly every weekend. Scott is living with Cystic Fibrosis. ...
Celebration Night	Denver, CO	1/1/2008
Young Taylor, a Guest at the Havana, Colorado Red Robin, chose to come to Red Robin with her family to celebrate her fourth year of being cancer free. They had so much...
Saving a Team Member	Newark, CA	1/1/2008
Manger “Big Joe” went home sick from his shift on a Wednesday evening. On Thursday, he did not call or show up for his scheduled shift and we were unable to contact hi...
My First Wallet	Puyallup, WA	1/1/2008
Chase, a 5-year-old Red Robin Guest at the Puyallup, Washington Red Robin, was proudly showing off his brand new wallet, filled with several fake, cardboard credit car...
Special Pins	Boise, ID	1/1/2008
The following Guest comment includes excerpts from an email sent to Red Robin: Yesterday one of your employe...