Team Member Testimonials
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You'll use your approachable nature and friendly smile to guide Guests through a fun and satisfying dining experience. It is up to you to ensure Guests are seated at a clean and properly set table and be comfortable making menu suggestions. From there you will need to take their orders accurately, as well as serve their drink and food orders in a timely manner while using safe food and beverage handling skills.
It is your friendly demeanor our Guest sees first, make it a lasting impression! You will greet the Guest and guide them to a fun dining experience. While your interaction with the Guests may be brief, you are representing the restaurant to those who want a satisfying dining experience. You should know how to book a reservation if needed, open and close certain sections of the restaurant according to the flow of business and be prepared to seat Guests at a fast pace during busy times.
You will learn the Red Robin style of food preparation, which includes cutting, sautéing, broiling, frying and cooking various meals such as meats, fish, poultry, vegetables, soups, salads and other ingredients. You will also need to follow a recipe book on Red Robin foods and with food safety and cleanliness in mind, prepare food in a timely manner, all while keeping your tickets in order.
In your role you will be keeping your co-workers and Guests worry free by adhering to safe food handling and cleanliness rules. In addition to keeping our dishes sparkling clean you'll also perform tasks such as taking out trash and sweeping.
You should have a basic knowledge of mixing drinks. You will be required to master the Red Robin recipe book, which will be your guide in preparing the drink of choice for our Guests. You'll be required to monitor and re-stock the bar inventory, prep mixers and garnishes, in addition to preparing all the extras that go into our alcoholic and non-alcoholic drinks.