FAQ
Does Red Robin deliver?
Yes! We are now taking delivery orders at redrobin.com/order and through other third-party sites.
Why did a third party deliver my food when I was expecting Red Robin?
We left no stone unturned when testing out the ways to bring Red Robin deliciousness to your door. We even tested our own drivers, but in the end, it made more sense for us to focus on Gourmet Burgers while partnering with expert delivery services who have proven to be the most reliable in meeting our quality standards.
How can I crisp up the Steak Fries in my Pickup or Delivery order?
Why stop there? Our chefs have put together tips for reheating Steak Fries and much more to bring Dine-in flavor to your To-Go meal. Learn more!
Can I use my royalty account when ordering delivery?
We are now taking delivery orders through redrobin.com/order where you can log in to your Red Robin Royalty account to earn credits and rewards. Unfortunately, at this time we are unable to redeem rewards for delivery orders.
How much is your delivery fee?
Delivery or services fees will vary depending on the delivery provider.
Can I cancel my delivery after submitting my order?
Our focus is to ensure every order is accurate and arrives at the correct location. For this reason, we are not able to accept modifications after delivery orders are submitted. Our delivery partners have the same policy. Please contact the restaurant directly for delivery order cancellation requests.
Who do I contact if i have issues with my order?
If you ordered through Red Robin’s website, please contact our Guest Relations team for assistance. If you ordered through one of our partners, you'll need to visit their website and contact their Customer Support.
How do I contact Red Robin?
Still have questions? No worries. Just fill out this contact form and one of our Guest Relations Specialists will be in touch.